Volkswagen’s future plans – HOT

Volkswagen Concept BlueSportI’m just back from visiting Volkswagen of America in Hendon, Virginia. VW invited a handful of journalists, myself included, for a sit-down with a handful of execs, including Stefan Jacoby, CEO of VWoA. The purpose of our trip was a glimpse into Volkswagen’s future.

Of course, Volkswagen has bigger fish to fry, primarily poor quality and poor customer service at the dealerships. Volkswagen is working hard on both. Warranty claims are down, and VW has changed their method of doing customer satisfaction surveys. They’ve eliminated financial bonuses for high CSI numbers (which explains why VW dealers were always so eager to get good ratings). Satisfaction survey comments now go directly to dealers (“American consumers are pretty straightforward,” Mr. Jacoby noted). And they have seven dedicated teams that visit dealerships to work on customer satisfaction issues.

Dymee.com delivers news, pictures and information regarding latest cars, such as Aston martin, Audi, Bentley, BMW, Bugatti, Cadillac, Lamborghini, VW and Porsche, etc.

Hot cars you might also like:

  • Car Modification – VW ABT Car Modification – VW ABT

    Car Modification VW ABT Modification ...

  • Top 2009 Nissan Versa Pictures Top 2009 Nissan Versa Pictures

    2009 Nissan Versa 2009 Nissan Versa 2009 Nissan Versa 2009 Nissan Versa 2009 Nissan Versa ...

  • Lumma Car Design-e60 -2006 Lumma Car Design-e60 -2006

    Car Modification Lumma Car Design-e60 -2006 ...

  • Toyota Fortuner pictures Toyota Fortuner pictures

    Toyota Fortuner pictures Toyota Fortuner Toyota Fortuner Gallery Toyota Fortuner Photos Toyota Fortuner Toyota Fortuner Toyota Fortuner pictures Toyota Fortuner Dymee.com delivers news, pictures and information regarding latest cars, such as Aston martin, Audi, Bentley, BMW, Bugatti, Cadillac, Lamborghini, VW and Porsche, ...

  • 2009 Mazda6 S Grand Touring 2009 Mazda6 S Grand Touring

    2009 Mazda6 S Grand Touring Front View 2009 Mazda6 S Grand Touring Wallpaper 2009 Mazda6 S Grand Touring Side View 2009 Mazda6 S Grand Touring Interior 2009 Mazda6 S Grand Touring Rear View 2009 Mazda6 S Grand Touring Engine 2009 Mazda6 ...

  • BMW M3 2009 BMW M3 2009

    roduction 2008–present Assembly Regensburg, Germany Body style(s) 4-door sedan 2-door coupe 2-door convertible BMW M3 2009 BMW M3 2009 BMW M3 2009 BMW M3 2009 BMW M3 2009 Platform BMW E90 (Sedan) BMW E92 (Coupe) BMW E93 (Convertible) Engine(s) 4.0 L V8 Transmission(s) 6-speed manual 7-speed M-DCT Wheelbase 108.7 in (2761 ...

  • 1/24 Welly BMW 330i E90 1/24 Welly BMW 330i E90

    I just love this car so much because I got it in unexpected and miraculous way. It’s a long story to tell that I cannot tell everything here right now. I’m almost getting crazy with ...

  • Europe investing big in hydrogen. Europe investing big in hydrogen.

    When Nations begin jumping into the automotive and oil business with big dollars to hand out, companies are more than willing to pony up there own cash to help make the changes. European governments agreed ...

Comments are closed.